Jen Manzi is a Subject Matter Expert and User Advocate at Pinnacle 21. She has over 20 years of Pharma/Life Sciences industry experience in Clinical Trials and Safety Data Management. Jen has held various roles within these areas, including eCRF Programmer, SDTM Delivery Lead, Product Owner and Programmer of Batch Processes, Vendor Relationship Manager, Program and Process Improvement Manager, and Validation Lead.